Give the sales team a very simple tool which collects all the data on your customers. Allow them to concentrate on what they do best, which is to create strong customer relationships. webCRM gives you the complete overview and makes it easy to plan a targeted effort. That boosts sales.
WEBCRM CUSTOMER SATISFACTION
INCREASED SALES WITH WEBCRM
* Based on the results of our annual customer survey
webCRM gathers all knowledge about each customer relationship. Not just from the sales work, but also from e.g. marketing and customer service. Useful analysis and reporting tools create new insights which provide greater success rates. When webCRM does most of the paperwork, it will allow you more time to nurture your customers .
webCRM supports sales from start to finish. From the work of getting leads, organising follow-up in your sales team to the composition of newsletters using the built-in templates. If you integrate the analysis tool , webCRM will be notified about which companies are visiting your website. market data is another shortcut to new leads which can also function as an integrated part of your solution.
webCRM organises sales processes, allowing your salespeople to structure their lives in the best possible way. Estimates of future sales are continuously collected on all leads, so that management can ensure that the rest of the company can provide everything you sell. You will get more control over the opportunities you send out. Products and prices from your financial system can be included directly in webCRM.
Your support team is responsible for much of the contact with the customers. The webCRM support module organises service. And gives the sales team useful knowledge about the cases in progress.
Questionnaires and events are other ways to gain important knowledge about your customers. webCRM helps in segmentation of participants, mail broadcast and subsequent follow-up.
When all data about customers and sales activities are compiled in webCRM, it becomes possible to determine priority areas for action. Then all it takes to convert sales analyses into call lists or targeted e-mails is a few clicks. The most important data can also run in real time on the office’s big screen, or become usable graphics for the sales meeting.
Here are four reasons why webCRM is popular among its more than 20,000 users worldwide
HELP TO LEARN
Courses, video guides and support in english help get things running quickly
SIMPLE TO USE
webCRM makes a difference to your sales, because it is actually used
MADE FOR COLLABORATION
webCRM is designed to work with your existing systems
ADAPTED TO YOUR NEEDS
webCRM is easy to tailor to the needs of your business
Spend an hour learning more about webCRM in your office
Over 2,500 companies in 20 different countries are boosting their sales with webCRM
"This year, we experienced growth of about 15 percent, and we attribute some of that to webCRM due to its better management and planning and a whole new level of customer focus."
Niels Barfod Jakobsen
"Great performance at a competitive price. Now, IFS has a world-class customer and sales management tool which grows our global business."
Global Channel Manager
"We chose webCRM for four reasons: It was simple, intuitive and cost-effective – and we liked the people we met at webCRM."
Finance & Operations Director