Plug’n’sale with webCRM
Give the sales team a very simple tool which collects all the data on your customers. Allow them to concentrate on what they do best, which is to create strong customer relationships. webCRM gives you the complete overview and makes it easy to plan a targeted effort. That boosts sales.
webCRM explained in 2 minutes
webCRM boosts sales
92 %
WEBCRM CUSTOMER SATISFACTION
70 %
INCREASED SALES WITH WEBCRM
* Based on the results of our annual customer survey
Take advantage of all your resources
webCRM gathers all knowledge about each customer relationship. Not just from the sales work, but also from e.g. marketing and customer service. Useful analysis and reporting tools create new insights which provide greater success rates. When webCRM does most of the paperwork, it will allow you more time to nurture your customers .
webCRM supports sales from start to finish. From the work of getting leads, organising follow-up in your sales team to the composition of newsletters using the built-in templates. If you integrate the analysis tool , webCRM will be notified about which companies are visiting your website. market data is another shortcut to new leads which can also function as an integrated part of your solution.
- Send targeted emails and newsletters
- Create PDF and e-mail templates with merge fields
- Get leads through monitoring visits to your website
- Look up new leads in the Bisnode market database
webCRM organises sales processes, allowing your salespeople to structure their lives in the best possible way. Estimates of future sales are continuously collected on all leads, so that management can ensure that the rest of the company can provide everything you sell. You will get more control over the opportunities you send out. Products and prices from your financial system can be included directly in webCRM.
- Predict sales and keep track of budgetary objectives l
- Utilise data from your existing finance (ERP) system
- Use the product database and product lines to put opportunities together
- Gain full overview with task management
Your support team is responsible for much of the contact with the customers. The webCRM support module organises service. And gives the sales team useful knowledge about the cases in progress.
Questionnaires and events are other ways to gain important knowledge about your customers. webCRM helps in segmentation of participants, mail broadcast and subsequent follow-up.
- Integrate support and see all cases through
- Manage events and questionnaires from start to finish
- Send targeted emails and newsletters
- Gain full overview with task management
When all data about customers and sales activities are compiled in webCRM, it becomes possible to determine priority areas for action. Then all it takes to convert sales analyses into call lists or targeted e-mails is a few clicks. The most important data can also run in real time on the office’s big screen, or become usable graphics for the sales meeting.
- Analyse data and produce quick reports
- Integrate your current systems with the REST API
- Use graphs and dashboards to visualise results
- Create and customise fields for your needs
We are already helping to increase sales in your industry
webCRM is flexible. The basic functions can be used in many different ways.
IT consultants
Match the right consultant with the job
Service companies
Organise support and gain more loyal customers
Telemarketing
Structured follow-up with webCRM boosts sales
Sales to retail
Measure sales staff performance and get more out of your team
Home sales
Easily customise webCRM to handle b2c customers
Courses and lectures
Segmented e-mails gets you a full house
Media company
Manage ad sales from start to finish
Travel agents
Send old customers on new experiences
Investments for private clients
Invest in long-term dialogue
Sports clubs
Sponsors and members in the same system
Asset management
Let webCRM manage customer dialogue
Major capital goods
Leave pipeline estimates to webCRM
Transport
Get your available volume filled
Clubs
Members do the typing themselves
Professional Services
Keep track of key people
Match the right consultant with the job
For sales of IT services to result in loyal customers, it requires in-depth knowledge of your various consultants. In webCRM, you can customise and create fields and drop-down lists to match your need for information about the different profiles in your team. You can also attach your consultants to quotation lines in the ERP system, allowing you to easily get an overview of the budget. webCRM also provides access to the latest invoices directly to the customer card. Here, your salespeople can see which consultant last did an assignment for a particular client.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Flexible fields
Eliminate unnecessary fields. Create and customise fields according to your needs. Use your own naming and determine the contents of e.g. drop-down lists.
Pipeline function
Predict sales and keep track of budget targets. Continuously assess the chances of sales to all current clients and let webCRM predict the total sales figures.
Targeted e-mails
Send targeted e-mails and newsletters. Use the data in webCRM to segment recipients and give the broadcast a professional look with templates.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Organise support and gain more loyal customers
Service and maintenance after purchase is an important part of business for many companies. Whether your customers expect service on IT systems or machines, webCRM can help you organise your support. This takes place in the support module, where you create each contact. Then you can easily send the customer status updates via e-mail, so that the case is properly followed through. Support history can be seen on the customer card. Here, it is also possible to keep track of each sale to the customer and e.g. enter the purchase date and serial number of the equipment.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Support function
Integrate the support function and follow all cases through with a structured ticket system, follow-up e-mails to customers and a common set of FAQs for e.g. efficient standard responses.
Templates with merge fields
Design your own templates and merge customer names, products and prices into, for example, opportunities, newsletters, PDFs and other sales documents.
Task management
Now it has become easier for salespeople in your team to remember all the important follow-ups. Task management on the home page gathers all the to-dos for the day.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Structured follow-up with webCRM boosts sales
You can easily adapt webCRM to handle tasks for multiple clients.
This makes webCRM ideal if you work in telemarketing, book meetings or run surveys for your customers. webCRM also enables you to create call lists and delegate tasks to just the right telemarketers in your team. If your first call comes to the secretary or only becomes a brief chat, it is easy to add a note to the customer dialogue and put a new call on the to-do list a week or so into the future. webCRM gives you the opportunity to expand your service to your customers. You can put together opportunities and invoices for them. The product database makes it easy to import product data and prices from an Excel file. From there, you can merge the products in anywhere.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Task management
Now it has become easier for salespeople in your team to remember all the important follow-ups. Task management on the home page gathers all the to-dos for the day.
Product database
Synchronise webCRM with the product information in your ERP system and use the database of products and product lines to compose detailed and correct opportunities.
Analysis tool
Analyse data and produce quick reports which you can present in the sales meeting. Or use the analysis tool to segment your e-mail broadcasts.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Measure sales staff performance and get more out of your team
Sales staff performance is not just about sales. If your business works with sales to retail, the contact with staff is also an important factor. Your salespeople’s job is also to train customers in product knowledge and make sure that promotion is in place. webCRM also structures the planning of meetings and visits, ensuring that all your customers get the attention they deserve. webCRM gives the team leader a good overview – not just of financial indicators, but also of the frequency of visits and the registered customer dialogue. This gives you the perfect starting point for improving the performance of your team.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Graphs and dashboards
Make reports and meeting slides more transparent and thus more effective. Or show the development of your KPIs on a big screen and give your team that extra motivation.
Task management
Now it has become easier for salespeople in your team to remember all the important follow-ups. Task management on the home page gathers all the to-dos for the day.
Time recording
Record time with a single click and get it all on the invoice. Also use webCRM’s other functions to record time, mileage and other customer spending.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Easily customise webCRM to handle b2c customers
webCRM is infinitely adaptable. Managing private customers who are not associated with a business is no problem. Our special b2c variant takes care of it. You can also easily create fields which suit home-parties or other home sales, and record purchases made at events, special interests or the like. webCRM also handles the work of broadcasting e-mails. You can even segment based on e.g. participation, geography or previous purchases, ensuring that your e-mails with new opportunities and invitations for the next event hit the mark.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Easy reconfiguration for b2c sales
webCRM is built to manage sales to businesses. If your business sells to private consumers, you can choose our b2c module and reconfigure the entire system at once.
Flexible fields
Eliminate unnecessary fields. Create and customise fields according to your needs. Use your own naming and determine the content of drop-down lists etc.
Targeted e-mails
Send targeted e-mails and newsletters. Use the data in webCRM to segment recipients and give the broadcast a professional look with templates.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Segmented e-mails gets you a full house
Every time you hold a course or a lecture, you get valuable data for sales. webCRM brings it all together and helps you get a full house – every time. For instance, you can register interest in the topics in your database and send segmented e-mails to potential participants. The day before an event, you can send e-mails about all practicalities and ensure high attendance. And subsequently, webCRM can send out satisfaction surveys, allowing you to continuously optimise the content of courses and lectures. The whole thing organised by webCRM.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Targeted e-mails
Send targeted e-mails and newsletters. Use the data in webCRM to segment recipients and give the broadcast a professional look with templates.
Analysis tool
Analyse data and produce quick reports which you can present in the sales meeting. Or use the analysis tool to segment e-mail broadcasts.
Events and questionnaires
Manage events and questionnaires from start to finish. Eliminate all the practical work and organise follow-ups. Save all data directly on the customer card.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Manage ad sales from start to finish
Ad sales is about managing bookings, placements and discounts. Keeping track of it all can quickly become a great undertaking for your sales team. Fortunately, you can customise webCRM to handle half pages, full page advertisements and all the other functions which belong to this sales discipline. The task management function also ensures that sales are completed before the deadline. You will be informed when customers need to be reminded about advertising material or approval of ad design. If a single advertising space is unsold, you can quickly put together a small list of previous advertisers who might be interested.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Task management
Now it has become easier for salespeople in your team to remember all the important follow-ups. Task management on the home page gathers all the to-dos for the day.
Pipeline function
Predict sales and keep track of budget targets. Rate current chances of sales to all current customers and let webCRM predict sales.
Flexible fields
Eliminate unnecessary fields. Create and customise fields according to your needs. Use your own naming and determine the content of drop-down lists etc.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Send old customers on new experiences
Every time a customer with itchy feet orders your brochure or clicks Yes to your newsletter, you have the chance to make a sale. webCRM ensures that follow-up is done on all inquiries. Using our b2c configuration, you can adapt the system to handle guests instead of companies and job titles.
The webCRM pipeline function also gives you an estimate of how many guests will end up signing up. From this, you can determine whether you should expand the number of participants or spend your energy on more marketing. For instance, you can put together an e-mail for previous travellers and recipients of your newsletter which webCRM helps you send out.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Pipeline function
Predict sales and keep track of budget targets. Rate current chances of sales to all current customers and let webCRM predict sales.
Targeted e-mails
Send targeted e-mails and newsletters. Use the data in webCRM to segment recipients and give the broadcast a professional look with templates.
Easy reconfiguration for b2c sales
webCRM is built to manage sales to businesses. If your business sells to private consumers, you can choose our b2c module and reconfigure the entire system at once.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Invest in long-term dialogue
Selling investment projects to private clients is a long process. The approach to new leads may come from networking, advertising or personal contact at, for example, fairs. webCRM helps you and your team structure the process so that you get something out of all leads. In webCRM, you can create the fields and drop-down lists necessary to gather all relevant information on potential investors. For example, you can use this information for targeted e-mails about new investment opportunities. The risk profile, investment horizon and amount of capital could be obvious parameters for segmentation. These fields can be easily created in webCRM’s flexible customer database.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Flexible fields
Eliminate unnecessary fields. Create and customise fields according to your needs. Use your own naming and determine the content of drop-down lists etc.
Take care of your members
Manage members of your association directly in webCRM. Select the member module and split into teams/groups, give access to a common forum, publish lists of upcoming events directly to your website, and much more.
Targeted e-mails
Send targeted e-mails and newsletters. Use the data in webCRM to segment recipients and give the broadcast a professional look with templates.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Sponsors and members in the same system
There is a big difference between the needs of members and sponsors. webCRM handles both groups without problems. This makes webCRM ideal for your sports club. webCRM can structure the sale of sponsor products, such as annual sponsorships, banner placements, jersey logos and advertising space in your club media. You can also customise webCRM to handle members instead of companies and contacts. You can even exchange data with your financial system and see which members have paid their membership fee. webCRM also handles broadcast and segmentation of your club e-mails. A few clicks determine whether the broadcast should target ‘sponsors with large contributions’ or ‘all old boys in the football department’.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Take good care of your members
Manage members of your club directly in webCRM. Select the member module and split into teams/groups, give access to a common forum, publish lists of upcoming events directly to your website, and much more.
ERP integration
Get rid of a lot of duplicated work in both the sales team and in the accounting department. Synchronise data from your existing ERP system with webCRM.
Targeted e-mails
Send targeted e-mails and newsletters. Use the data in webCRM to segment recipients and give the broadcast a professional look with templates.
Let webCRM manage customer dialogue
Both individuals and companies need asset management. You can easily customise webCRM
to handle customer dialogue for both groups. It is also possible to create and modify fields and drop-down lists to the needs of asset management. For instance, you can make the AUM share a fixed field or register professional or social interests in your customer database. The latter information can be used, for example, when you need to select participants for social events. webCRM also takes care of sending e-mail invitations, RSVPs and reminder e-mails. In other words, the system handles all the tasks which your asset management software is in no way built for. That makes webCRM the perfect complement.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Task management
Now it has become easier for salespeople in your team to remember all the important follow-ups. Task management on the home page gathers all the to-dos for the day.
Flexible fields
Eliminate unnecessary fields. Create and customise fields according to your needs. Use your own naming and determine the content of i.e. drop-down lists.
Events and questionnaires
Manage events and questionnaires from start to finish. Streamline the practical work and organise follow-ups. Save all data directly on the customer card.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Leave pipeline estimates to webCRM
Your pipeline is essential to everyone in the company. webCRM will ensure that you always have the best possible sales estimates at hand for your management. The pipeline function takes care of that. You and your sales team register the chances of success for each lead and lets webCRM calculate and compile reports. You eliminate Excel sheets and can focus on sales. webCRM also makes it easier to merge products and other information into your standard contracts. Once the sale is completed, the support module ensures that all cases are followed through to the end. Nothing should get in the way of the next sale to the customer.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Support function
Integrate the support function and see all cases through with an effective ticketing system, follow-up e-mails to customers and a common set of FAQs including efficient standard responses and the like.
Pipeline function
Predict sales and keep track of budget targets. Rate current chances of sales to all current customers and let webCRM predict sales.
Analysis tool
Analyse data and produce quick reports which you can present in the sales meeting. Or use the analysis tool to segment e-mail broadcasts.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Get your available volume filled
You can easily customise the customer card in webCRM to your needs, allowing you to include e.g. ‘share of freight volume’ and ‘most frequent transport countries’ in your overview and searches. You can use this information for targeted sales of available volume in the future. Or you can compose an e-mail campaign for customers with frequent transport needs to a particular destination. Once you complete a sale, you quickly merge details into one of your standard contracts and file it. webCRM gathers the previous sales on the customer card and makes it easy for you and your sales team to assess whether the customer should receive a discount or other advantages.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Flexible fields
Eliminate unnecessary fields. Create and customise fields according to your needs. Use your own naming and determine the contents of e.g. drop-down lists.
Templates with merge fields
Design your own templates and merge customer names, products and prices into, for example, opportunities, newsletters, PDFs and other sales documents.
Pipeline function
Predict sales and keep track of budget targets. Rate current chances of sales to all current customers and let webCRM predict sales.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Members do the typing themselves
webCRM makes it easy to manage new members of your club. You can connect webCRM to the registration form on your website. That way, members can enter themselves directly into your system, eliminating your administrative work. The same can happen with event registration and subscribing to, or unsubscribing from, your newsletter. If you have a finance system, it is easy to integrate payment of the membership fee and view the status on each member’s index card. webCRM can also manage the marketing of events. Based on your member data you can, for example, send an e-mail to all new members or to a group with a common professional profile. You can do it all through fixed templates which you design in webCRM yourselves.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Integration of website
Connect your site to webCRM and let your visitors subscribe and unsubscribe to your newsletter, order brochures and the like.
ERP integration
Get rid of a lot of duplicated work in both the sales team and in the accounting department. Synchronise data from your existing ERP system with webCRM.
Take good care of your members
Manage members of your club directly in webCRM. Select the member module and split into teams/groups, give access to a common forum, publish lists of upcoming events directly to your website, and much more.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
Keep track of key people
In industries with long-standing customer relationships, it is important to nurture contacts with your clients’ key people. In webCRM, you can record their interests – such as golf, cycling or art. That information can be valuable when you invite them to events and other customer contacts. You can also use webCRM to note ongoing discussions on satisfaction with the cooperation and informal chats about upcoming projects to be followed up on. The webCRM pipeline function keeps an eye on your resources. That way, you can avoid periods of bottlenecks among key employees, which may harm your customer relationships. Of course, the pipeline will also tell you when there are idle resources and an extra sales effort is needed.
Ready for your industry
webCRM is built to be customised to the processes of your company and the specific needs of your industry. Even the naming of the fields and the contents of drop-down lists can be changed to suit your internal terminology. And of course, you can create your own additional fields if needed.
Just the necessities
webCRM has a wealth of features. So it is possible to adapt the system to different industries. Fortunately, it is also possible to turn off the ones you do not use.
3 features which can make a difference to you
Every company does things their own way. Yet there are many common needs within an industry.
Here are three features that can make a difference to you.
Pipeline function
Predict sales and keep track of budget targets. Rate current chances of sales to all current customers and let webCRM predict sales.
Events and questionnaires
Manage events and questionnaires from start to finish. Streamline the practical work and organise follow-ups. Save all data directly on the customer card.
Manage relationships
Record personal relationships across customer cards and give everyone in your sales team access to important details on e.g. networks, mergers or previous jobs.
Ask a webCRM expert
You are always welcome to use our vast knowledge of webCRM and sales work. Whether you are considering buying our system or want to start using new features in your team, please contact us.
Call us on +44 1158 713729
The road to 92% customer satisfaction
Here are four reasons why webCRM is popular among its more than 20,000 users worldwide
HELP TO LEARN
Courses, video guides and support in english help get things running quickly
SIMPLE TO USE
webCRM makes a difference to your sales, because it is actually used
MADE FOR COLLABORATION
webCRM is designed to work with your existing systems
ADAPTED TO YOUR NEEDS
webCRM is easy to tailor to the needs of your business
Attend our next webinar
Spend an hour learning more about webCRM in your office
20,000 satisfied users worldwide
Over 2,500 companies in 20 different countries are boosting their sales with webCRM
"This year, we experienced growth of about 15 percent, and we attribute some of that to webCRM due to its better management and planning and a whole new level of customer focus."
Niels Barfod Jakobsen
CEO
Løwener, Danmark
"Great performance at a competitive price. Now, IFS has a world-class customer and sales management tool which grows our global business."
Ben WoodWard
Global Channel Manager
IFS, smartfreight.com
"We chose webCRM for four reasons: It was simple, intuitive and cost-effective – and we liked the people we met at webCRM."
Gordon Brown
Finance & Operations Director
alquity.com
Try webCRM for 14 days
We'll give you 14 days for free to try out webCRM, so that you can discover how easy it is to use. You will be given access to the full version, and don't worry about the installation. The whole thing is web-based.