The integration between webCRM and Flexfone ensures that all new and existing webCRM users can quickly find the right customer information when the customers call.
When a customer calls in, the integration seeks out the telephone number. Then the employee can look up the customer in the system with one single click, provided the customer is registered with that number.
It is also possible to call out via webCRM. All phone numbers become active links, so you just have to click on the phone number to dial out.