webCRM for Communications & Media
Stay creative — webCRM keeps your teams aligned and ahead of the curve to create unbeatable customer experiences.
- Web-based platform.
- Powerful open API.
- Customise your solution.
We’re already helping increase sales in your industry.
“webCRM had been a great tool for us over the years. It's very adaptable... Each year new things keep getting added which makes the usability easier each time.”
MC via Trustpilot
Win more loyal fans for your company with a CRM for communications and media.
How does CRM help communications and media companies?
A CRM empowers communications and media companies by centralising customer and business data, providing the tools needed for more targeted communication. With actionable insights in a communications CRM, companies can deliver exceptional service, optimise workflows, and foster stronger customer relationships.
Get a holistic view of your audience and business data.
With seamless integrations and all customer information, documents, and to-dos organised in one place, webCRM helps you act fast and smart, while saving time.
- Take a 360-degree customer view to gain insights into your audience demographics, historical interactions, and trends.
- Communicate proactively throughout the customer lifecycle with streamlined workflows and automated notifications from sales to marketing to support.
CRM + Marketing = More customer magic.
Keep the spark alive. Engage with personalisation by connecting webCRM to our dedicated marketing platform, APSIS One.
- With CRM insights on hand, precisely target how you communicate to keep your messages impactful.
- Use customisable templates to ensure every message looks polished and on-brand
Over 2,000 companies are growing their business with webCRM.
Align your teams, and keep the creativity going.
A solution built for creativity — customise your system to your needs, without any coding skills, and equip your team for proactive collaboration.
- Avoid working in siloes; create tasks for sales reps in webCRM based on marketing initiatives and streamline the customer journey with a shared email channel.
- Build automation workflows with ease to free up time and resources.
- Customise fields and create individual or team drag-and-drop dashboards to empower users to keep track of the data that matters most to your business.
A modern, flexible CRM designed to meet your needs.
Do even more with customisations and seamless integrations. webCRM is built to adapt your processes and the unique needs of your industry.