SAM International

Recruitment company, SAM International, found a solution that meets all their needs to simplify their work processes.

SAM International is one of the largest and most experienced HR & recruitment companies in the Nordics, founded in 1993 in Denmark. For more than 25 years, they have solved over 600 projects a year in recruitment, executive search, business evolution, and outplacement. The company is represented in over 12 countries, with 70 employees worldwide. In Denmark, they have 30 employees operating in offices in Hørshold and Fredericia. 

  • “We had to have a CRM-part, otherwise we would be where we were before. I don’t see it as two platforms anymore — they’re fully combined”.

    Connie Bøllingtoft
    Secretary

At SAM International, they live by the vision “Value through people”, striving for optimal matches between individuals and organisations through mutually-beneficial, value-creating processes. To align their efforts toward maximum value creation, finding an IT platform that meets their specific daily needs was vital.  

When SAM International’s previous system became outdated, they began to explore the market. First, they discovered Talentrecruiter, which met their recruitment needs, yet they still required a CRM to centralise the work processes of their global employees.

The integration of webCRM and Talentrecruiter was the perfect solution, meeting the full scope of their needs and streamlining their processes in one complete solution.

SAM International currently uses webCRM in 10 countries, with their consultants benefiting greatly from the integration between webCRM and Talentrecruiter. Whenever a new customer is generated, they’re handled first in webCRM and automatically moved to Talentrecruiter once ready, enabling seamless workflow for consultants.  

For SAM International, the flexibility of the CRM is very important. They were able to configure and optimise the system to fit their precise needs, collaborating closely with a webCRM consultant to adjust the system accordingly.

“The integration with Talentrecruiter means that customer data is transferred from webCRM. We need that data for quality measurement, and we send out using SurveyXact from Rambøll. Of course, webCRM helped us with this part as well — it’s a very important part of our business”, Connie Bøllingtoft, SAM International.

Working in a tailor-made CRM-platform, SAM International ensures all their needs are met, with seamless integrations enabling continuous improvement and value creation for all parties.  

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